Subject: Tech Support Candidate - ABHISHEK CHAUDHARY
From: ABHISHEK CHAUDHARY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 13:57:47 -0400

| | Tech Support Test

Name | ABHISHEK CHAUDHARY
E-mail | [email-masked]
Phone Number | (+91) 9643687442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | North
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Cyber security

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Team computers pvt ltd | Team leader | | 18500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.First of all check internet connection.
2.Network software from another time.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Open Settings
2.On the bluetooth connection.
3.I will check the name of my bluetooth speaker.
4.than connect Bluetoothspeaker

What according to you makes you a good candidate for customer service or technical support job? | Listening carefully to the point of your customer, understanding his problem and then giving him the solution of his problem in a good way and also solving his problem in the right way.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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