Subject: Tech Support Candidate - Deepmala Singh
From: Deepmala Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Jul 2022 01:58:08 -0400

| | Tech Support Test

Name | Deepmala Singh
E-mail | [email-masked]
Phone Number | (+91) 8130930255
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaur City 1
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hello Verify india | Sr Support executive | 31/08/2020 | 37000
Previous Employer 1 | HDFC ERGO GIC | Technical support executive | 30/11/2019 | 23000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will click on the link
There will be message regarding error means internet connection or system or server error if there is system problem then I will Troubleshoot the problem and fix that, If there is internet problem then I will go to control pannel
Internet connection
Then import connection and will checkout that and fix it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

On both device Bluetooth and searching option
Then my system Bluetooth and phone Bluetooth connectivity and will be connected

What according to you makes you a good candidate for customer service or technical support job? | Because I believe that I can do technical support job perfectly because I'm having experience in same domain
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |