Subject: Tech Support Candidate - mahesh saini
From: mahesh saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 04:37:26 -0400

| | Tech Support Test

Name | mahesh saini
E-mail | [email-masked]
Phone Number | (7691040698) 7691040698
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MoMagic | Software Developer | Working | 37500
Previous Employer 1 | Harman India | Software Developer | 17 may | 13500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

yes

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode.
Switch on Bluetooth on your mobile phone.
Wait for the phone to connect.
Connect and Play music.

What according to you makes you a good candidate for customer service or technical support job? | technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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