Subject: Tech Support Candidate - Chandni Bhatia
From: Chandni Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 04:21:30 -0400

| | Tech Support Test

Name | Chandni Bhatia
E-mail | [email-masked]
Phone Number | (91) 9873966938
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad sec 50
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart internet network.
2. Restart computer.
3. Check if the website is down.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Swipe down from the top of the screen.
2. Touch and hold Bluetooth.
3. Tap pair new device. If you don't find pair device,  check under available device Or tap more.
4.tap the name of the bluetooth device you want to pair with your device.

What according to you makes you a good candidate for customer service or technical support job? | I think experience and A person with a good personality will always be a good factor to any job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |