Subject: Tech Support Candidate - ASHISH RANJAN Ashish
From: ASHISH RANJAN Ashish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 03:15:10 -0400

| | Tech Support Test

Name | ASHISH RANJAN Ashish
E-mail | [email-masked]
Phone Number | (+91) 7766835544
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lado Sarai,new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device
2. Make sure internet connection works.
3.check if the website is down from everybody or me .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open your Bluetooth menu in your mobile is just put the on
2.And press the button on your speaker and start on your Bluetooth speaker
3 And the connect the device Bluetooth on your with Bluetooth version

What according to you makes you a good candidate for customer service or technical support job?

1. Detail knowledge about the product/ you offered
2. Effectiveness communication skills.
3.Excellent phones skills
4 attention to detail skills

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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