Subject: Tech Support Candidate - Aman Rao fully
From: Aman Rao fully <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 8 Jul 2022 02:54:54 -0400

| | Tech Support Test

Name | Aman Rao fully
E-mail | [email-masked]
Phone Number | (482005) 9713008939
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | jabalpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Teleperformance | Costumer care executive | November | 12500
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I will check the network connectivity, accordingly I will disable the software that might be interfering, or else I will try different browsers,
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, onset the bluetooth then ser on the same on mobile and then find the connectivi (name or part description ) then select and allow the connection done

What according to you makes you a good candidate for customer service or technical support job?

Calm and enthusiastic nature
Self-motivator
Effective team player
Flexible

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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