Subject: Tech Support Candidate - Divya Burnwal
From: Divya Burnwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 7 Jul 2022 05:59:27 -0400

| | Tech Support Test

Name | Divya Burnwal
E-mail | [email-masked]
Phone Number | (79084) 20986
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | PASCHIM BARDHAMAN
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check my network connection to whether the connection is weak or strong. If it's weak then I will strengthen the connection or else search on the internet.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | make sure Bluetooth is enabled by either right-clicking the Bluetooth icon in the Notifications area or going to Control Panel  Hardware and Sound Devices .
What according to you makes you a good candidate for customer service or technical support job? | communication skills, problem-solving skills, and passion for customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |