Subject: Tech Support Candidate - Manjeet Goutam
From: Manjeet Goutam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 05:41:07 -0400

| | Tech Support Test

Name | Manjeet Goutam
E-mail | [email-masked]
Phone Number | (201301) 9306425286
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 63
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bitoodle online services pvt Ltd. | System administrator | Currently working | 32000
Previous Employer 1 | Ganpati computer | System administrator | January 2022 | 24000
Previous Employer 2 | Ganpati computer | System administrator | July 2019 | 17000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1st step error code check after than browser cookies delete and then open.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth on and than mobile phone bluetooth searching and connecting.
What according to you makes you a good candidate for customer service or technical support job? | Customer satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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