Subject: Tech Support Candidate - Dheeraj Srivastav
From: Dheeraj Srivastav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Jul 2022 01:58:10 -0400

| | Tech Support Test

Name | Dheeraj Srivastav
E-mail | [email-masked]
Phone Number | (+91) 8285328543
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Palam
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ministry Of Consumer Affairs Food And Public Distribution | NIC Coordinator | Working | 25000
Previous Employer 1 | Creation D Mark | Event Executive | 30/06/2020 | 20000
Previous Employer 2 | ECHS (IHQ of MOD ARMY) | CLERK | 31/03/2017 | 30000

In your past experience you have (select all that applies)

Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will Check and see my internet connection is available or not. If my internet connection is not available, then I will troubleshoot my internet connection. After my internet connection resolved. Then I again try to open site. and now it is working properly

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly go to settings and open Bluetooth.
Go to pairing request
Pair your mobile with Bluetooth
Now your device is connected and you can enjoy with your speaker

What according to you makes you a good candidate for customer service or technical support job? | I have polite  and problem resolving behavior and its make me good candidate for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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