Subject: Tech Support Candidate - abhishek malik abhishek
From: abhishek malik abhishek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 08:37:18 -0400

| | Tech Support Test

Name | abhishek malik abhishek
E-mail | [email-masked]
Phone Number | (136118) 9802222882
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | kurukshetra
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | connect bussiness solutions | senior employee in operations | | 12k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all restart your laptop...then check again..if problem not solved..then
you have to check your internet connection
if problem remains same then the website is down for everbody or just me
if site is down then you try after some time

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first open your phone bluetooth
then press the ON button of your bluetooth speaker...Then click on pair button...At last it is paired

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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