Subject: Tech Support Candidate - Indra Mehta
From: Indra Mehta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 Jul 2022 07:18:14 -0400

| | Tech Support Test

Name | Indra Mehta
E-mail | [email-masked]
Phone Number | (91) 7982370778
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Computer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Concentric Daksh pvt ltd | Senior representative operation | Aug 2019 | 23000
Previous Employer 2 | Business coordination house | Deputy manager cordinator | March 2017 | 17000

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check the web address for typos
Make sure the internet connection works and seach results load properly
Restart my device properly but firstly I will check and make sure to save all necessary work.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode
Switch on bluetooth on mobile phone
Wait for the phone to connect
Connect and play

What according to you makes you a good candidate for customer service or technical support job? | Problem-solving skills and communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |