Subject: Doha Rent A Car Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 4 Jul 2022 05:37:00 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Doha Rent A Car : 

Chat ID: REZHKNH52C (Anish): We need to ask for the duration of the rent that the customer is looking for initially on the chat before asking for lead generation details. 

Chat ID: REZHKNF48X (Anish): Chat was handled absolutely well and as per process guidelines and protocols and customer's queries/questions were answered to his satisfcation. 

Chat ID: REMGTCVEPN (Harsh): For renting a car in Qatar we need a valid Qatar Driving License, International driving license or foreign driving license. Please read the customer's question/query carefully before replying. 

Chat ID : REIFNSHH2W (Anish): If the customer is looking for rental for one day please use the response " Online reservation must be made at least 12 hours in advance. However, you can still rent a car for the same day by calling the reservation line at 974-7063-4433, or by walking in to the physical location. 

Chat ID: REZEL1LG76 (Anish ): C hat was handled pretty well and as per process guidelines and protocols and customer's queries/questions were answered and lead generation details were gathered so that the sales team could get in touch with him and fulfill his requirements. 

Thanks and Regards, 
Amit