Subject: Tech Support Candidate - Siva Kumaresan
From: Siva Kumaresan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jul 2022 07:31:37 -0400

| | Tech Support Test

Name | Siva Kumaresan
E-mail | [email-masked]
Phone Number | (+91) 8072538941
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chennai, Join After Relocate it
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paramveer polytechnic college | System Admin | 01/08/2022 | 12000
Previous Employer 1 | Maha Electronics Pvt.ltd | Printer Service Engineer | 20/01/2016 | 8000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If show Error. Please Put a Ticket for Error. After then solve the issue soon.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings,
Then Turn on the Bluetooth,
Pair the Both Mobile and Bluetooth Device
And then work a device successfully.

What according to you makes you a good candidate for customer service or technical support job?

Good Communication skills
And Good Technical Skills

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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