Subject: Re: Order refunded but not canceled
From: Amit Gupta <[email-masked]>
To: deeksha <[email-masked]>
Cc: Harsh Sharma <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 4 Jul 2022 03:19:56 -0700 (MST)

Hi Mam, 

I did a complete refund then reject for this order as this was a live order when this refund then reject was procesed. 

Thanks and Regards, 
Amit 

From: "deeksha" <[email-masked]> 
To: "Harsh Sharma" <[email-masked]>, "Amit Gupta" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Monday, July 4, 2022 12:41:04 PM 
Subject: Re: Order refunded but not canceled 

@Amit: explain this please, this is not something which can be excused 

From: Harsh Sharma <[email-masked]> 
Sent: Monday, July 4, 2022 10:06 AM 
To: Amit Gupta <[email-masked]> 
Cc: Ashish Dabral <[email-masked]>; Deeksha Dadu <[email-masked]> 
Subject: Order refunded but not canceled 
Hello Amit, 

Hope my email finds you well! 

There was an order processed on 06/29/2022 having order #EH-202206290004-544046. 
Customer Name: Indrikis Leitis 
Email: [email-masked] 

You canceled the order however as checked it was shipped the same day. Either you canceled it without checking it has been shipped or you didn't stop the shipment from Ship Station. 

Now, the order has been shipped out and a full refund has been initiated. Kindly, stay in touch with cx asking him to either refuse the delivery or if he receives it, ask him to send it back. Please be extra careful while canceling the order. 

Should you have any further queries, please feel free to reach me. 

Thanks and regards, 
Harsh Sharma