Subject: Tech Support Candidate - Faiz Ahmad
From: Faiz Ahmad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 07:18:25 -0400

| | Tech Support Test

Name | Faiz Ahmad
E-mail | [email-masked]
Phone Number | (+91) 7253083971
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | okhla vihar, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | ms excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | Enphase solar energy | junior design engineer | 11 may 2022 | 19000
Previous Employer 2 | Sanjeev kumar contractor pvt. ltd. | civil engineer | 12 jan 2022 | 15000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 . Checking the network connectivity
2 . Reloading the page
3 . Checking flight mode status
4 . verify the link

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open blutooth of my phone
2. Open bluetooth
3. Pairing the speaker showing in the bluetooth list

What according to you makes you a good candidate for customer service or technical support job?

1. Good communication skill
2. Good computer skill
3. Understanding the customer requirment

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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