Subject: Tech Support Candidate - Bhawna Verma Bhawna
From: Bhawna Verma Bhawna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 04:39:53 -0400

| | Tech Support Test

Name | Bhawna Verma Bhawna
E-mail | [email-masked]
Phone Number | (+91) 9873169906
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vaco binary semantics LLP | Associate Analyst | 12july2022 | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check Your Connection (and Other Sites) First, let's get the obvious out of the way: are you connected to the internet? ...
See if the Problem Is on Your End or Theirs. downforeveryoneorjustme.com. ...
Browse a Cached Version of the Page. ...
Disable Add-Ons and Other Interfering Software. ...
Narrow Down the Problem. ...
Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I have done my graduation in Technical field and postgraduation in IT field and I know the criticality of the work which is to be done creative problem solving skills, excellent interpersonal communication and a positive attitude.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |