Subject: Tech Support Candidate - Yashika Tanwar
From: Yashika Tanwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jul 2022 00:57:06 -0400

| | Tech Support Test

Name | Yashika Tanwar
E-mail | [email-masked]
Phone Number | (88263) 52886
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.first ,I'll identify, what kind of error like internet error , website server error.
2. After that, check the internet either it is working or not.
3. Then, clear the browser history and cookies from the browser .
4. After clearing, will open the website again.
5. After doing all these steps , if still the website won't work , then it is an error from the server end.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch ON the power button of Bluetooth and enable the Bluetooth of your mobile phone.
2. Mobile phone will show all the available Bluetooth connections.
3. Choose your Bluetooth and connect the device.

What according to you makes you a good candidate for customer service or technical support job? | I m a quick learner and have problem solving skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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