Subject: Tech Support Candidate - Jitender Munjal Jitender
From: Jitender Munjal Jitender <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 04:14:07 -0400

| | Tech Support Test

Name | Jitender Munjal Jitender
E-mail | [email-masked]
Phone Number | (011) 9818306061
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mohan Garden
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | KG Solution | Network Support Enginner | 8 July | 42000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Fiat will check Internet is there, then will check the cable connection, then will check the router and ISP end.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Will switch on the Bluetooth button from both the device. Then will search the Bluetooth speaker name in phone Bluetooth settings area and connect it.
What according to you makes you a good candidate for customer service or technical support job? | I have good customer experience. I have handled American and Canadian customer for B2C and B2B both the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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