Subject: Tech Support Candidate - Samar Rizvi
From: Samar Rizvi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Jun 2022 02:47:36 -0400

| | Tech Support Test

Name | Samar Rizvi
E-mail | [email-masked]
Phone Number | (91) 7906850565
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurugram
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Corporate Shiksha | | |
Previous Employer 1 | Rapture International | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

So, to tackle this kind of situation the first thing i will do is fresh the browser, check url, check internet connection, if nothing works i will just close the browser and open it again.

another way is to known what kind of error it is and then resolve it.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first we have to start the bluetooth in mobile then select bluetooth mode on the speaker, then get back to the mobile and search for available device, if it showed then connect otherwise process repeat.
What according to you makes you a good candidate for customer service or technical support job? | Resolving problems or we can say problem solver
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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