Subject: Tech Support Candidate - Dheeraj Kumar Pandit
From: Dheeraj Kumar Pandit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Jun 2022 04:40:26 -0400

| | Tech Support Test

Name | Dheeraj Kumar Pandit
E-mail | [email-masked]
Phone Number | (91) 6201485528
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NIL | | |
Previous Employer 1 | Nil | | |
Previous Employer 2 | Nil | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First we open the new tab.
After that we open other browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we switch on bluetooth and start pairing to blutooth speaker with phone
What according to you makes you a good candidate for customer service or technical support job? | Good communication skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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