Subject: Release Report - 27th June
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Tue, 28 Jun 2022 04:33:32 -0700 (MST)

Hi Ma'am, 

Here is the report for yesterday 

Abandoned Calls 	Start time 	Abandoned Duration 	Remarks 
15087687138 	27-06-2022 20:23 	00:00:06 	
19784600674 	28-06-2022 01:52 	00:00:04 	
Total Abandoned calls 	2 		

Agent Name 	Picked up calls 	Total Duration 	Remarks 
Voicemail 	5 	00:01:33 	
Hannah 	10 	00:48:04 	
Jayson 	14 	02:07:45 	
Meryll 	14 	01:11:49 	
Total Calls 	43 	4:09:10 	
			
Voice Mails Reason 			
caller number 	Start time 	Reason 	
17742420195 	27-06-2022 17:32 	No one was available 	
17742420195 	27-06-2022 17:36 	No one was available 	
17746447226 	27-06-2022 17:53 	Hannah was available she did not pick up the phone 	
15088470708 	28-06-2022 03:05 	Meryll was on break 	
17742875923 	28-06-2022 05:10 	Out of hours 	

Regards, 
Ashish Dabral