Subject: Release Calls - 24th - 26th June
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Mon, 27 Jun 2022 07:30:55 -0700 (MST)

Hi Ma'am, 

Here is the report for Release for yesterday. 

Date 	Abandoned Calls 	Start time 	Abandoned Duration 	Remarks 
25-Jun 	15087687138 	26-06-2022 03:01 	00:01:05 	Jayson was available 
25-Jun 	17813309650 	26-06-2022 04:13 	00:01:00 	Out of hours 
	Total Abandoned calls 	2 		
26-Jun 	18437090595 	26-06-2022 21:02 	00:01:16 	Hannah was on call 
26-Jun 	19789309192 	26-06-2022 21:06 	00:01:12 	Hannah was on call 
26-Jun 	19789797764 	27-06-2022 04:24 	00:01:30 	Out of hours 
26-Jun 	19789797764 	27-06-2022 04:27 	00:01:00 	Out of hours 
	Total Abandoned calls 	4 		

	Agent Name 	Picked up calls 	Total Duration 	Remarks 
24-Jun 	Meryll 	12 	00:35:40 	
24-Jun 	Hannah 	12 	01:22:27 	
24-Jun 	Jayson 	11 	01:35:45 	
24-Jun 	Voice Mail 	2 	00:00:50 	
	Total Calls 	37 	3:34:42 	
25-Jun 	Hannah 	10 	00:00:10 	
25-Jun 	Jayson 	9 	00:00:09 	
	Total Calls 	19 	0:00:19 	
26-Jun 	Hannah 	12 	00:00:12 	
26-Jun 	Voice Mail 	1 	00:00:01 	
	Total Calls 	13 	0:00:13 	

Regards, 
Ashish Dabral