Subject: Tech Support Candidate - Priyanshi jain Priyanshi
From: Priyanshi jain Priyanshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 27 Jun 2022 06:08:25 -0400

| | Tech Support Test

Name | Priyanshi jain Priyanshi
E-mail | [email-masked]
Phone Number | (244001) 9756579632
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Moradabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Restart My Device
Many basic problems can be solved simply by restarting your device.
2- Make sure the internet connection works
3-Check if the website is down for everybody or just me
4- clear cache and try again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Turn on your Bluetooth speaker.
2- Turn on bluetooth in your device.
3- In bluetooth section,your speaker name will appear on bluetooth page.
4- On the name and pair your blutooth speaker and it will connect.

What according to you makes you a good candidate for customer service or technical support job? | Customer support is all about building a good relationship with customers and helping them with their queries. One of the most important skill for this is good listening skill. I am a good listener and i am calm suitable for this role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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