Subject: Tech Support Candidate - Prashant Rai
From: Prashant Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 23 Jun 2022 12:41:31 -0400

| | Tech Support Test

Name | Prashant Rai
E-mail | [email-masked]
Phone Number | (91) 8858584003
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghazipur Uttar Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am using VPN and check internet connection or firewalls

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First On the Bluetooth both
Than search the Bluetooth speaker on mobile devices
Than connect it.

What according to you makes you a good candidate for customer service or technical support job?

I am a good candidate because I have eligibility of them post.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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