Subject: Re: Release Calls - 21st June
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Wed, 22 Jun 2022 13:35:23 +0000

For bobsteel as well please

Sent from my iPhone

On 22 Jun 2022, at 19:04, Ashish Dabral <[email-masked]> wrote:

Hi Ma'am,

Here is the report for Release for yesterday. Going forward, IT or Satyam will send it on daily basis.

Abandoned Calls Start time      Abandoned Duration      Remarks
15084796096     21-06-2022 22:10        00:01:09        Meryll was on break
16175498869     22-06-2022 02:33        00:00:22        Out of hours
Total Abandoned calls   2
Agent Name      Picked up calls Total Duration  Remarks
Meryll  9       00:46:00
Voice Mail      4       00:02:06        During 3 voice mail Meryll was on outbound calls and the last voice mail came after hours
Total Calls     13      0:48:06

Regards,
Ashish Dabral