Subject: Release Calls - 21st June
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Wed, 22 Jun 2022 06:34:50 -0700 (MST)

Hi Ma'am, 

Here is the report for Release for yesterday. Going forward, IT or Satyam will send it on daily basis. 

Abandoned Calls 	Start time 	Abandoned Duration 	Remarks 
15084796096 	21-06-2022 22:10 	00:01:09 	Meryll was on break 
16175498869 	22-06-2022 02:33 	00:00:22 	Out of hours 
Total Abandoned calls 	2 		

Agent Name 	Picked up calls 	Total Duration 	Remarks 
Meryll 	9 	00:46:00 	
Voice Mail 	4 	00:02:06 	During 3 voice mail Meryll was on outbound calls and the last voice mail came after hours 
Total Calls 	13 	0:48:06 	

Regards, 
Ashish Dabral