Subject: Tech Support Candidate - zoeb Khan
From: zoeb Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Jun 2022 02:58:21 -0400

| | Tech Support Test

Name | zoeb Khan
E-mail | [email-masked]
Phone Number | (91) 8446481357
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Nagpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL Technologies | Analyst | 8 July | 21K
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check network connectivity and try to open it into private window

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.swipe down from top of screen.
2. touch and hold Bluetooth.
3. Pair device which you want to pair.
4. Connected message will show that means it get connected

What according to you makes you a good candidate for customer service or technical support job? | Good listener, Patient to deal with client, Problem solver.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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