Subject: Tech Support Candidate - Sandeep sisodiya
From: Sandeep sisodiya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 10:54:29 -0400

| | Tech Support Test

Name | Sandeep sisodiya
E-mail | [email-masked]
Phone Number | (913) 1568988
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bhopal
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Lupin farma | Desktop support Engineer | NA | 20600
Previous Employer 1 | Sysnet global technology | Desktop support Engineer | 06/10/2020 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I try to reload the site if the site is not reloaded, then I clear browser history and run network diagnostic and if I am in Domain then I also check firewall and proxy settings and I restart the browser. If the problem continues, then I go with different browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on Bluetooth in my phone and also in speaker after that i  search speaker in my  phone and select speaker in available device list, then pair speaker and my phone.
What according to you makes you a good candidate for customer service or technical support job? | I am already working as a Desktop Support Engineer and provide technical support to user by remote i have good knowledge of computer software and hardware and also i have customer handling skills.my skills matching to this jod profile. So i am good condidate for this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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