Subject: Tech Support Candidate - TUBA SAMEEN
From: TUBA SAMEEN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 09:59:45 -0400

| | Tech Support Test

Name | TUBA SAMEEN
E-mail | [email-masked]
Phone Number | (+91) 9709356679
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Samastipur (BIHAR)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I check my internet connection, refresh it, clear the browsers history, clear cache , try a different web browser like google.com, mozilla.org etc , if error was until found restart my computer, and restart my internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.turn on bluetooth of my device as well as speaker
2. paired device of bluetooth speaker
3. long presss button on bluetooth speaker
4. After that show the connect on both devices.

What according to you makes you a good candidate for customer service or technical support job? | fully knowledge about the product, good communication skills, good in problem solving
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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