Subject: Tech Support Candidate - Unesh Kashyap
From: Unesh Kashyap <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 21 Jun 2022 03:22:15 -0400

| | Tech Support Test

Name | Unesh Kashyap
E-mail | [email-masked]
Phone Number | (91) 9870585534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ambedkar Nagar new delhi 110062
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Webtech info solutions | Desktop support Engineer | 10 December 2020 | 15k
Previous Employer 1 | Vinayak comserve | Desktop support Engineer | On working | 22k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear browser history reinstall browser and property check browser settings and restart computer

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Connection
Bluetooth
Tap advance
Turn on double audio toggle switch
Audio will steam to both

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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