Subject: Tech Support Candidate - Monika Goyal
From: Monika Goyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 05:41:07 -0400

| | Tech Support Test

Name | Monika Goyal
E-mail | [email-masked]
Phone Number | (+91) 8878623268
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 35
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Try to refresh Page first
Check the internet connection property
Check if cookies are enabled
Clear cache and cookies
Restart web browser
Try a different web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of my screen
2.Touch and hold Bluetooth.
3.Tap pair new device
4.If couldn't find them check available device
5.Tap on the name of Bluetooth device wish to connect and then connect.

What according to you makes you a good candidate for customer service or technical support job? | I am a good listener and I would love to solve problems of others.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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