Subject: Tech Support Candidate - Jatin Kaushik
From: Jatin Kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 10:01:08 -0400

| | Tech Support Test

Name | Jatin Kaushik
E-mail | [email-masked]
Phone Number | (91) 8006616107
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dadri goutambudha nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Knowledge of DHCP, DNS, ACTIVE DIRECTORY & Exchange server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1: Firstly check your internet connectivity.
If your computer system is connect properly to the internet . After that
Step 2 : Check if the website is not blocked.
Step 3: if website is private so give the permission which is needed.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : power on your speaker's
Step 2:  activate  Bluetooth mode in your Bluetooth speakers.
Step 3: after that activate Bluetooth mode in your mobile handset.
Step 4: search active Bluetooth devices and select that device you would like to connect.
Step5: pair your device with give the permission which is needed.
Apply these steps your speaker is connected to the mobile.

What according to you makes you a good candidate for customer service or technical support job? | Yes
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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