Subject: Tech Support Candidate - BHAWNA VERMA
From: BHAWNA VERMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 08:28:54 -0400

| | Tech Support Test

Name | BHAWNA VERMA
E-mail | [email-masked]
Phone Number | (98731) 69906
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | East Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | vaco binary semantics llp(onsite-Google) | Associate Analyst | 12 july 2022 | 22-23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Check my connection (internet)
2-i will look in to the problem whether it is by my side or by their end
3- i will browse the latest version of the page
4-I will disable all the interfering software and will clear my cache data
5- i will fix my DNS

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Go to the setting (android/ios)
2- select Bluetooth settings option
3-make sure phone is in discoverable mode as well
4-under the other device select the speaker you want to pair and click on it

What according to you makes you a good candidate for customer service or technical support job? | I decided to go into technical support because I've been fascinated , and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who've run into a problem.” i have the skills which can be make me suitable or this role .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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