Subject: Tech Support Candidate - shawin drohar
From: shawin drohar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 12:31:20 -0400

| | Tech Support Test

Name | shawin drohar
E-mail | [email-masked]
Phone Number | (+191) 8287983336
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dilshad garden Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | Fresher | | |
Previous Employer 2 | Fresher | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will reload the page once. If the error still not resolved then I would chack my internet connection. If my network is connected the I will run a troubleshoot for my browser if it's still not resolved then problem must be lying in the website of ndtv
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the speaker, then turn on the mobiles Bluetooth, then search for the Bluetooth device available to connect, then pair the Bluetooth speaker we have and boom the speaker is connected.
What according to you makes you a good candidate for customer service or technical support job? | My willingness to help other peoples in technology, my knowledge about the technology, the skills I learned from my college I think I can help peoples with that I can resolve the problems of peoples who don't have so much technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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