Subject: Tech Support Candidate - Mukesh Singh
From: Mukesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 04:07:34 -0400

| | Tech Support Test

Name | Mukesh Singh
E-mail | [email-masked]
Phone Number | (+91) 8193934969
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgoan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | tech mahindra ltd | customer care executive | currently working | 13500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

step1. try to delete cookies
step2. clean the browser
step3. reset the browser
step4. restart the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1. turn on bluetooth on phone and turn on the bluetooth speaker
step2. pair the phone with bluetooth speaker.

What according to you makes you a good candidate for customer service or technical support job? | I'm from technical background and i worked in customer service and i can handle the pressure and can work with patiently with the customers.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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