Subject: Tech Support Candidate - Ram Veer
From: Ram Veer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 03:42:40 -0400

| | Tech Support Test

Name | Ram Veer
E-mail | [email-masked]
Phone Number | (+91) 8279929616
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sangam vihar,south delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mk teknology1 | Validation engineer | May 2022 | 20000
Previous Employer 1 | Digital controls and automation | Site engineer | May 2020 | 17000
Previous Employer 2 | Edge telecom | Site engineer | June 2019 | 15200

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1:check for internet connection.
Step2:check for internet speed.
Step3:open browser
Step4:search for the websites again.
Step5:check for website name is correct or not then again open website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1:open mobile Bluetooth and press on for Bluetooth speaker and also select BT mode.
Step2:scan for BT SPEAKER name on mobile BT scan list.
Step3:select the BT name to connect and pair.

What according to you makes you a good candidate for customer service or technical support job?

I am from technical background and understand the things and can support for help.

On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |