Subject: Tech Support Candidate - AMIT TIWARI
From: AMIT TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 13 Jun 2022 10:11:33 -0400

| | Tech Support Test

Name | AMIT TIWARI
E-mail | [email-masked]
Phone Number | (+91) 9098302508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | ALLAHABAD
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ANUNTA TECHNOLOGY | ENGINEER | 90 days | 20500
Previous Employer 1 | ORELL TECHNOSYSTEM | ENGINEER | | 18000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 i will clear all the history and cache of browser.
2 i will check in incognito mode as well as different browser.
3 i will ping the website to check whether the internet is working or not.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. open blueetooth in both device.
2 search for blueetooth and pair the device.
3 after this its will work.

What according to you makes you a good candidate for customer service or technical support job? | I try to understand the user need first as well as problem he is facing and give my best to resolve its.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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