Subject: Tech Support Candidate - Kamesh mishra Kamesh
From: Kamesh mishra Kamesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jun 2022 02:22:09 -0400

| | Tech Support Test

Name | Kamesh mishra Kamesh
E-mail | [email-masked]
Phone Number | (110094) 7428575724
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Front end web development,java and have basic knowlege of css html phython

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Ma | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1 - Refresh the page
Sometimes when you open a website, things just don’t work quite right . so the first time just try to simply reload the page.
Step 2- Make sure Cookies are enabled
The nest step is to check whether cookies are enabled.
Step 3 -Clear your cache and cookies
When your web browser loads the pages that you look at,it normally stores a copy of the file.
So make sured that you have cleared your cache  and cookies
Step 4 -Make sure your web browser is up to date
If you're using a very old web browser then it might be having trouble working with modern websites.
Step 5 Try a diffrent web browser
Not all web browser are created equally- some have more features than others, and some might have bugs

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 Open the mobile phone and Go to settings scroll down to Bluetooth activate Bluetooth setting Bluetooth goes in to search mode

Step 2 Now go to your BlueTooth speaker, make sure it’s fully charged, activate blue tooth speaker, check back on the bluetooth setting on your mobile phone. Bluetooth speaker will appear .
Step 3 Tap on the Bluetooth speakers name, activated should or something similar appear,. You are all set I tunes ,Spotify. even a FM radio will play back on your blue tooth.

What according to you makes you a good candidate for customer service or technical support job?

I considered myself as a very focused person like i always work toward my goals .I am optimistic and a team player .and am also come from a technical background like from the 6 th class i am learning information technology management and system my technicals skill including programming in java ,database,microsoft ,networking. I think i am the most suitable for this job lastly i would like to say that why don’t start the journey of my sucess by the sucess of joinning Cherry e commerce services
Thankyou

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |