Subject: Tech Support Candidate - Suraj Jha
From: Suraj Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jun 2022 01:40:21 -0400

| | Tech Support Test

Name | Suraj Jha
E-mail | [email-masked]
Phone Number | (396230) 8140321947
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Silvassa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) check the web address for typos
2)make sure that internet connection working properly
3) contact with the website owner

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) put the bluetooth device in pairing mode
2) go to the setting click on bluetooth and then tap to the device to connect

What according to you makes you a good candidate for customer service or technical support job? | my dedication to going above and beyond in a job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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