Subject: Tech Support Candidate - Mayank jha
From: Mayank jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jun 2022 07:48:27 -0400

| | Tech Support Test

Name | Mayank jha
E-mail | [email-masked]
Phone Number | (76671) 49054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Interra IT | | |
Previous Employer 2 | Tech Mahindra | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will check what exactly issue is going on & then will try to find out resolution that can be tried & if its work then ok but if not then will go for alternative.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all we need to enable bluethooth in speaker and then we nedd to go to bluetooth setting & search new connect & will check the name in the list and tthen try to connect it.
What according to you makes you a good candidate for customer service or technical support job? | I have two years of experience in technical support & it's my dream job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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