Subject: Tech Support Candidate - Manjot Singh
From: Manjot Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jun 2022 01:49:54 -0400

| | Tech Support Test

Name | Manjot Singh
E-mail | [email-masked]
Phone Number | (91) 9653660261
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dlf phase 3 Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CMS IT SERVICES PVT LTD | Desktop Support Enginner | N.A | 22510
Previous Employer 1 | IND INNOVATION PRIVATE LIMITED | System Support Enginner | 13/10/2021 | 13000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will clear the history and cookies for the browser. Secondly I will reset internet explorer settings.Third Step I will ask to user check another browser and browser was same error i will ask to user check the internet connectivity for your internet and suggest connect the hotspot and check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Go into your computer settings and click on device .
2.Make sure Bluetooth is turned on by sliding the button across
3.Now pair your Bluetooth speaker by turning Bluetooth on

What according to you makes you a good candidate for customer service or technical support job? | I will resolve the all customer issue resolved on priority . Resolving the customer hardware issue related and hdd and keyboard ram replacement.i have resolve the all query on time
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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