Subject: Tech Support Candidate - Nitin Kumar Chandra Nitin
From: Nitin Kumar Chandra Nitin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jun 2022 01:05:03 -0400

| | Tech Support Test

Name | Nitin Kumar Chandra Nitin
E-mail | [email-masked]
Phone Number | (91) 8218405029
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM | Technical Support Engineer | 25th May 2022 | 21 K
Previous Employer 1 | Sysnet Global | Customer support engineer | 30 July 2020 | 14 K
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Proxy is enable that is why this site block by proxy.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all turn on mobile phone and speaker Bluetooth then what is the name of the speaker it will show automatically then click on that name and connect
What according to you makes you a good candidate for customer service or technical support job? | Because already I am working on same profile and resolve all software and hardware issues by remotely and physically.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |