Subject: We’re Upgrading to Workspace! Main Dialer and Callbar are being removed.
From: Talkdesk <[email-masked]>
To: [email-masked]
Date: Mon, 6 Jun 2022 12:00:41 -0500 (CDT)

Change can be good! We’ve released a new experience to give agents a unified workstream with a new look and feel. Now’s the time to upgrade.

On Jun 30, any agents actively using Main Dialer will be automatically upgraded to Agent Workspace and Main Dialer will disappear. The widget version of the tool, known as Callbar, will remain until Mar 31, 2023.

You don’t have to wait — all it takes is one minute to follow the step-by-step <https://go.talkdesk.com/ODQzLURPRS03MTgAAAGE2O7Up5tlIorkCfdvrSW1Wx149XXpH4F8vlbfTB4-luV-nUBtZmqU1ddX8GWdyk5ISdzrETs=> and make the switch to take advantage of Workspace’s enhanced capabilities and superior user experience.
Estimated Time to Enable Agent Workspace: 1 minute
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Agent Workspace
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