Subject: RE: SCM validation - For new customer communication Launch
From: Yahia Taha <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>, syed ataullah <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 5 Jun 2022 08:43:46 +0000

@Ashish Dabral<mailto:[email-masked]> please check attached delivery report for 7th June and upload in system.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Yahia Taha
Sent: Sunday, June 5, 2022 11:25 AM
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>; syed ataullah <[email-masked]>
Subject: RE: SCM validation - For new customer communication Launch

Dear Ashish,

Please upload attached file urgent, as I’m not able to upload.

Best Regards
Yahia Taha
Customer Care Team Leader - Home box
800-1110888
Ext: 3457
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia
www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>
[lg][hb]

From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 2, 2022 7:36 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: saurabh <[email-masked]<mailto:[email-masked]>>; syed ataullah <[email-masked]<mailto:[email-masked]>>
Subject: Re: SCM validation - For new customer communication Launch

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Yahia,

We are not able to generate the report. We tried this more than 1 hour and its keep loading.

I have tried different internet connection as well. However, not able to get the report. Please find the attached screenshot.

Regards,
Ashish Dabral

________________________________
From: "saurabh" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Syed Attaullah" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, June 2, 2022 3:34:04 PM
Subject: Fw: SCM validation - For new customer communication Launch

Generate the Report for

26th, 28th, 29th and 30th May and send me following the instructions below

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Sent: 31 May 2022 7:03 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Subject: RE: SCM validation - For new customer communication Launch

Dear Saurabh,

Syed & team have the access and credentials, below are the steps of generating the report:

6- choose del-date from the filter dropdown list.

7- choose the date you need the report for. ( has to be +2 or +3 days from today)

8- Click add filter and then click next.

Once, the file is exported to Excel, you will be able to see which customers confirmed, didn’t answer, or requested to reschedule like shown below. And you can call the non-confirmed customers accordingly.

Best Regards

Yahia Taha

Customer Care Team Leader - Home box

800-1110888

Ext: 3457

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

www.homeboxstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0> | www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0>

[lg][hb]

From: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 31, 2022 4:09 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Subject: RE: SCM validation - For new customer communication Launch

Dear Saurabh,

Sure

@Yahia Taha<mailto:[email-masked]> – Is there a way to get view and report access for CS or shall I discuss this with IT team.

Thanks & Regards

Hasan Raza Khan

Inventory Controller

Home Box - KSA

Phone: +966 58 1269295  Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 31, 2022 4:05 PM
To: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Subject: Re: SCM validation - For new customer communication Launch

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Hasan,

Can you give us access to download these files ourselves directly, this way we can just have someone do it here daily without having to bother Yahia

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Sent: 31 May 2022 6:32 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Subject: RE: SCM validation - For new customer communication Launch

@Yahia Taha<mailto:[email-masked]> – PLs confirm as you are aware whatever loaded and required to load for upcoming dates.

Thanks & Regards

Hasan Raza Khan

Inventory Controller

Home Box - KSA

Phone: +966 58 1269295  Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 31, 2022 3:57 PM
To: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Subject: Re: SCM validation - For new customer communication Launch

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Hi Hasan,

Thanks - So to Clarify, there would be no file tomorrow. As currently we were sending D-4 (the file we sent today was for 4th, and today is 31st, so its D-4).

Tomorrow there would be no file to send.

On Thursday you will send us file only for D-3 Areas

On Friday you will send us file for D-2 Areas only + D -3 Areas

On Saturday you will send us file for D-1 Areas + D-2 Areas + D-3 Areas

Makes sense?

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Sent: 31 May 2022 6:09 PM
To: Yahia Taha <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: FW: SCM validation - For new customer communication Launch

@Yahia Taha<mailto:[email-masked]> – Can you arrange whatsapp messages as mentioned below.

Region

Feeder/Cross Dock

Mode of operation

Dammam

Dammam/Khobar

D-1

Qatif

D-1

Hofuf

D-2

Jubail

D-2

Jeddah

Jeddah

D-1

Makkah

D-1

Madinah

D-3

Taif

D-2

Yanbu

D-2

Muhaiyal

D-3

Riyadh

Riyadh

D-1

Abha

D-3

Buraidah

D-2

Hail

D-3

Tabuk

D-3

Please refer BPA mod report for getting driver number on D-1.

Thanks & Regards

Hasan Raza Khan

Inventory Controller

Home Box - KSA

Phone: +966 58 1269295  Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

From: Mohammed Shahwaz Ahmed <[email-masked]<mailto:[email-masked]>>
Sent: Monday, May 30, 2022 11:39 AM
To: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>; Sureshkumar Vijayakumar <[email-masked]<mailto:[email-masked]>>
Cc: Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>; Mohammed Basheeruddin <[email-masked]<mailto:[email-masked]>>; Shamsheer Musthafa <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Nikhilesh Hardas <[email-masked]<mailto:[email-masked]>>; Asif Mohdyusuf <[email-masked]<mailto:[email-masked]>>
Subject: RE: SCM validation - For new customer communication Launch

Hi Hasan,

We will suggest below option :

D-3 & D-2 for out station location

D-1 for City stores/local locations delivery

Below mention is the location wise calling details:

Region

Feeder/Cross Dock

Mode of operation

Dammam

Dammam/Khobar

D-1

Qatif

D-1

Hofuf

D-2

Jubail

D-2

Jeddah

Jeddah

D-1

Makkah

D-1

Madinah

D-3

Taif

D-2

Yanbu

D-2

Muhaiyal

D-3

Riyadh

Riyadh

D-1

Abha

D-3

Buraidah

D-2

Hail

D-3

Tabuk

D-3

Please refer BPA mod report for getting driver number on D-1.

Regards

Shahwaz

Manager- Corporate Supply chain

Mob: +966 564851659

Ext: 3739/4059

From: Hasan Razakhan <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, May 29, 2022 3:40 PM
To: Mohammed Shahwaz Ahmed <[email-masked]<mailto:[email-masked]>>; Sureshkumar Vijayakumar <[email-masked]<mailto:[email-masked]>>
Cc: Muralidharan Gunjur <[email-masked]<mailto:[email-masked]>>; Yahia Taha <[email-masked]<mailto:[email-masked]>>
Subject: SCM validation - For new customer communication Launch

Dear Mr. Shahwaz/ Mr. Suresh,

Further to our conversation on Thursday with Mr. Murali, to launch new medium of communication to customers we need below confirmation from your good end.

  *   Thought on sending delivery confirmation message to customer.

Option 1 - D-3

Option 2 – D-2

Option 3 - D-3 for remote locations and D-2 for city stores. Pls share location list if we go for Option 3.

  *   D-1 evening data for message to customer with driver details. Kindly which report can provide accurate driver contact details to share with customers.

Thanks & Regards

Hasan Raza Khan

Inventory Controller

Home Box - KSA

Phone: +966 58 1269295  Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
[lg]<http://www.landmarkgroup.com/>[hb]<http://www.homeboxstores.com/sa/en>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com