Subject: Re: SCM validation - For new customer communication Launch
From: Ashish Dabral <[email-masked]>
To: Yahia Taha <[email-masked]>
Cc: saurabh <[email-masked]>, syed ataullah <[email-masked]>
Date: Thu, 2 Jun 2022 09:35:48 -0700 (MST)

Dear Yahia, 

We are not able to generate the report. We tried this more than 1 hour and its keep loading. 

I have tried different internet connection as well. However, not able to get the report. Please find the attached screenshot. 

Regards, 
Ashish Dabral 

From: "saurabh" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]>, "Syed Attaullah" <[email-masked]> 
Sent: Thursday, June 2, 2022 3:34:04 PM 
Subject: Fw: SCM validation - For new customer communication Launch 

Generate the Report for 

26th, 28th, 29 th and 30 th May and send me following the instructions below 

Saurabh Dadu 
LiveSalesman 
India: +91 120 4332621 x 17 
US: 1 240 949 2437 
Cell: +91 9810175203 

From: Yahia Taha <[email-masked]> 
Sent: 31 May 2022 7:03 PM 
To: Saurabh Dadu <[email-masked]> 
Cc: Hasan Razakhan <[email-masked]> 
Subject: RE: SCM validation - For new customer communication Launch 

Dear Saurabh, 

Syed & team have the access and credentials, below are the steps of generating the report: 

6- choose del-date from the filter dropdown list. 

7- choose the date you need the report for. ( has to be +2 or +3 days from today) 

8- Click add filter and then click next. 

Once, the file is exported to Excel, you will be able to see which customers confirmed, didn’t answer, or requested to reschedule like shown below. And you can call the non-confirmed customers accordingly. 

Best Regards 

Yahia Taha 

Customer Care Team Leader - Home box 

800-1110888 

Ext: 3457 

Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia 

[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960986330&sdata=CzDg2vAtQD5CTi%2Bv9vKUiECOF5VcIbuwGzDWImDgzd0%3D&reserved=0 | www.homeboxstores.com ] | [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7Cyahia.taha%40landmarkgroup.com%7Cec28e3c31ccf444c531008d85f08dafa%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637363838960996327&sdata=1M6qxxiDpPF8W8JPP0QPEQUfhqD3HGw%2BSIsCuXQLGI8%3D&reserved=0 | www.landmarkgroup.com ] 

From: Hasan Razakhan <[email-masked]> 
Sent: Tuesday, May 31, 2022 4:09 PM 
To: Saurabh Dadu <[email-masked]>; Yahia Taha <[email-masked]> 
Subject: RE: SCM validation - For new customer communication Launch 

Dear Saurabh, 

Sure 

[ mailto:[email-masked] | @Yahia Taha ] – Is there a way to get view and report access for CS or shall I discuss this with IT team. 

Thanks & Regards 

Hasan Raza Khan 

Inventory Controller 

Home Box - KSA 

Phone: +966 58 1269295 Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386 
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia 
[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 
[ http://www.landmarkgroup.com/ ] [ http://www.homeboxstores.com/sa/en ] 

From: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 31, 2022 4:05 PM 
To: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SCM validation - For new customer communication Launch 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Hasan, 

Can you give us access to download these files ourselves directly, this way we can just have someone do it here daily without having to bother Yahia 

Saurabh Dadu 

LiveSalesman 

India: +91 120 4332621 x 17 

US: 1 240 949 2437 

Cell: +91 9810175203 

From: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 31 May 2022 6:32 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SCM validation - For new customer communication Launch 

[ mailto:[email-masked] | @Yahia Taha ] – PLs confirm as you are aware whatever loaded and required to load for upcoming dates. 

Thanks & Regards 

Hasan Raza Khan 

Inventory Controller 

Home Box - KSA 

Phone: +966 58 1269295 Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386 
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia 
[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 
[ http://www.landmarkgroup.com/ ] [ http://www.homeboxstores.com/sa/en ] 

From: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, May 31, 2022 3:57 PM 
To: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SCM validation - For new customer communication Launch 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Hasan, 

Thanks - So to Clarify, there would be no file tomorrow. As currently we were sending D-4 (the file we sent today was for 4th, and today is 31st, so its D-4). 

Tomorrow there would be no file to send. 

On Thursday you will send us file only for D-3 Areas 

On Friday you will send us file for D-2 Areas only + D -3 Areas 

On Saturday you will send us file for D-1 Areas + D-2 Areas + D-3 Areas 

Makes sense? 

Saurabh Dadu 

LiveSalesman 

India: +91 120 4332621 x 17 

US: 1 240 949 2437 

Cell: +91 9810175203 

From: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 31 May 2022 6:09 PM 
To: Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: SCM validation - For new customer communication Launch 

[ mailto:[email-masked] | @Yahia Taha ] – Can you arrange whatsapp messages as mentioned below. 

	

Region 	

Feeder/Cross Dock 	

Mode of operation 

Dammam 	

Dammam/Khobar 	

D-1 

Qatif 	

D-1 

Hofuf 	

D-2 

Jubail 	

D-2 

Jeddah 	

Jeddah 	

D-1 

Makkah 	

D-1 

Madinah 	

D-3 

Taif 	

D-2 

Yanbu 	

D-2 

Muhaiyal 	

D-3 

Riyadh 	

Riyadh 	

D-1 

Abha 	

D-3 

Buraidah 	

D-2 

Hail 	

D-3 

Tabuk 	

D-3 

Please refer BPA mod report for getting driver number on D-1. 

Thanks & Regards 

Hasan Raza Khan 

Inventory Controller 

Home Box - KSA 

Phone: +966 58 1269295 Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386 
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia 
[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 
[ http://www.landmarkgroup.com/ ] [ http://www.homeboxstores.com/sa/en ] 

From: Mohammed Shahwaz Ahmed < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, May 30, 2022 11:39 AM 
To: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] >; Sureshkumar Vijayakumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Muralidharan Gunjur < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] >; Mohammed Basheeruddin < [ mailto:[email-masked] | [email-masked] ] >; Shamsheer Musthafa < [ mailto:[email-masked] | [email-masked] ] >; Bratindra Mukherjee < [ mailto:[email-masked] | [email-masked] ] >; Nikhilesh Hardas < [ mailto:[email-masked] | [email-masked] ] >; Asif Mohdyusuf < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: SCM validation - For new customer communication Launch 

Hi Hasan, 

We will suggest below option : 

D-3 & D-2 for out station location 

D-1 for City stores/local locations delivery 

Below mention is the location wise calling details: 

	

Region 	

Feeder/Cross Dock 	

Mode of operation 

Dammam 	

Dammam/Khobar 	

D-1 

Qatif 	

D-1 

Hofuf 	

D-2 

Jubail 	

D-2 

Jeddah 	

Jeddah 	

D-1 

Makkah 	

D-1 

Madinah 	

D-3 

Taif 	

D-2 

Yanbu 	

D-2 

Muhaiyal 	

D-3 

Riyadh 	

Riyadh 	

D-1 

Abha 	

D-3 

Buraidah 	

D-2 

Hail 	

D-3 

Tabuk 	

D-3 

Please refer BPA mod report for getting driver number on D-1. 

Regards 

Shahwaz 

Manager- Corporate Supply chain 

Mob: +966 564851659 

Ext: 3739/4059 

From: Hasan Razakhan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, May 29, 2022 3:40 PM 
To: Mohammed Shahwaz Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Sureshkumar Vijayakumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Muralidharan Gunjur < [ mailto:[email-masked] | [email-masked] ] >; Yahia Taha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: SCM validation - For new customer communication Launch 

Dear Mr. Shahwaz/ Mr. Suresh, 

Further to our conversation on Thursday with Mr. Murali, to launch new medium of communication to customers we need below confirmation from your good end. 

    * Thought on sending delivery confirmation message to customer. 

Option 1 - D-3 

Option 2 – D-2 

Option 3 - D-3 for remote locations and D-2 for city stores. Pls share location list if we go for Option 3. 

    * D-1 evening data for message to customer with driver details. Kindly which report can provide accurate driver contact details to share with customers. 

Thanks & Regards 

Hasan Raza Khan 

Inventory Controller 

Home Box - KSA 

Phone: +966 58 1269295 Tel: +96611 2794615 Ext: 4615 | Fax:+96611 2078386 
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia 
[ https://lsmindia.com/www.homeboxstores.com | www.homeboxstores.com ] | [ https://lsmindia.com/www.landmarkgroup.com | www.landmarkgroup.com ] 
[ http://www.landmarkgroup.com/ ] [ http://www.homeboxstores.com/sa/en ] 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com