Subject: Tech Support Candidate - Pankaj Yadav
From: Pankaj Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 03:30:37 -0400

| | Tech Support Test

Name | Pankaj Yadav
E-mail | [email-masked]
Phone Number | (+91) 6306752807
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Chitrakoot
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CSC | Computer Operator | 06/01/2021 | 12500
Previous Employer 1 | Finance | Finance Excative | 10/04/2021 | 15000
Previous Employer 2 | Finance | Finance Excative | 01/05/2022 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | My name is PANKAJ my Qualifications is BCA
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Mobile is a Electronic device multitasking Operating system
What according to you makes you a good candidate for customer service or technical support job? | Technical support job me very needed is laptop Or Desktop computer System
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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