Subject: Tech Support Candidate - Pankaj khatri Pankaj
From: Pankaj khatri Pankaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 31 May 2022 02:15:08 -0400

| | Tech Support Test

Name | Pankaj khatri Pankaj
E-mail | [email-masked]
Phone Number | (91) 7017346884
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Dehradun, uttarakhand
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Routing and switching

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Egale eye | IT engineer | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

This is due to many reasons....
1-restarting device
2-open browser and type www.google.com and come back see make sure you're able to load google. Come.
3-type something in the search box then select google.com
4- make sure search results load properly
5-if searching doesn't work, then there's reason to believe that you're not connected to the internet
6- fix the connection issue
7- check if the website down everybody or just me
8- if the result says that it's not just you
9- contact local service provider
10- it's just you that mean there's a problem with the connection between your computer and the site

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- put the speaker in pairing mode
2- switch on Bluetooth on mobile phone
3- wait for the phone connect
4- Connect and play

What according to you makes you a good candidate for customer service or technical support job? | I am trying to learn each and every day and enhance our knowledge more and more.I consider my self as a well focused person work towards my goals.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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