Subject: Tech Support Candidate - Manish Kaushal
From: Manish Kaushal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 May 2022 14:30:20 -0400

| | Tech Support Test

Name | Manish Kaushal
E-mail | [email-masked]
Phone Number | (91) 7071959650
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Roorkee
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Solaris os

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Birlasoft | Analyst | 3 month | 22500
Previous Employer 1 | Inspirisys solutions Ltd | Senior Engineer | 7-2-22 | 15786
Previous Employer 2 | Auram | company will update the last working day in EPF portal after who many months. I have left the company five month a go. | 31-12-14 | 13500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am reading the massesge.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switching on the speaker.
2.. Switching on the Mobile bluetooth connect the speaker'

What according to you makes you a good candidate for customer service or technical support job? | Customers have satisfied after your technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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