Subject: Tech Support Candidate - Danish Bhat
From: Danish Bhat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 May 2022 12:48:13 -0400

| | Tech Support Test

Name | Danish Bhat
E-mail | [email-masked]
Phone Number | (91) 9622883566
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Anantnag
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cognizant | Process associate | Working still | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will first  restart internet connection
Then I will disable fireware Or antivirus
Then I will clear browser cashe
Flush dns cashe

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in paring mode
Switch on bluetooth on mobile phone
Wait for phone to connect

What according to you makes you a good candidate for customer service or technical support job? | Because over the years I have gained lot of skill & experience & I think I am fit for this role
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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