Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sat, 28 May 2022 04:42:06 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID : RCGJ3PSND6 (Jason ): Chat was handled really well and as per process guidelines and expectations. Answered customer's queries/questions and gathered lead generation details to arrange cb from our travel experts to plan their upcoming vacations however missed to ask the duration of the travel that he was planning for. 

Chat ID : RCIKW2ZR8Q (Harsh ): Chat was handled exceptionally well and as per process guidelines and expectations. Answered customer's queries/questions and gathered lead generation details to arrange cb from our travel experts to plan their upcoming vacations. 

No missed/abandoned chats. 

Thanks and Regards 
Amit